Legal

Privacy
Policy

Here's how we handle your personal information — simply and transparently.

Your Data & Privacy

Proland Ltd – Privacy Policy

Last updated: 20 February 2026

1. Introduction

We care about your privacy and take it seriously. This policy explains what personal information we collect, why we collect it, and how we keep it safe.


2. What We Collect

Depending on how you interact with us, we may collect:

  • Your name, address, date of birth, and nationality
  • Contact details: phone, email, postal address
  • Payment and billing information
  • Details related to your visit or stay
  • Technical information when you use our website (IP address, browser type)

3. How We Use It

  • Manage your booking and stay
  • Handle payments and send receipts
  • Respond to your questions
  • Keep our properties safe and well-maintained
  • Improve our services and website
  • Meet our legal obligations

4. Who We Share It With

We don't sell your personal information. We may share it with service providers who help us run our business, partners or affiliates, and authorities if required by law.


5. How Long We Keep It

We keep your information for as long as needed for the purpose it was collected, or as required by law.


6. Keeping It Safe

We use reasonable security measures to protect your data. No online system is 100% secure, but we'll always do our best.


7. Children

Our services are not aimed at children under 18. We don't knowingly collect personal data from children.


8. Your Rights

You may have the right to: see what data we hold, correct wrong information, ask us to delete your data, object to how we're using it, or withdraw consent at any time. Just get in touch.


9. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top and post the new version on our website.


10. Contact Us

Head of Front Desk
Proland Ltd, 37 KG 241 ST, Kicukiro, Kigali, Rwanda
Email: info@prolandhomes.com